Dear Valued New Image Customer,
As I am sure you are aware, the global pandemic continues to exert sudden and unexpected pressures on our industry. In addition to high labor costs, the costs of raw human hair have unexpectedly skyrocketed, especially with long human hair used to produce our women's hair systems. Even with the many global and local marketplace changes, New Image has always striven to provide consistency and continuity in our business operations.
Unfortunately, the unexpected additional costs of producing our hair systems due to the increase in raw hair and labor price have skyrocketed, especially under the global pandemic circumstances. Therefore, we must adjust our prices effective September 15th, 2021. We are taking all the steps necessary to minimize the level of increase; therefore, different price adjustments may apply to selected products. Please be aware that any custom orders placed before September 15th, 2021, will have a surcharge.
Thank you for your understanding and continued support during these challenging times. If you have any questions or concerns, please don’t hesitate to get in touch with us.
Óscar R. Urzola
President, New Image Labs